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Terms and Conditions

Terms of business

1. Definitions

In these terms of business:

  1. 'The Buyer' is the purchaser of the goods
  2. 'The Seller' is Team Spirit Promotions Ltd.
  3. 'The Goods' are all products supplied by the seller.

2. Prices

The price payable by the buyer shall be the price agreed between the buyer and the seller.

3. VAT

All prices exclude VAT (except where it is clearly stated that VAT is included).

4. Payment

Payment for all goods should be received prior to delivery.

5. Ownership of goods

All goods remain the property of the seller until paid for in full.

6. Guarantee

All goods are guaranteed for quality of workmanship. Any genuinely faulty items will be replaced or refunded in full.

7. Orders

Orders, and any amendments to them, should be confirmed in writing, or by email.

8. Shortages and non delivery

Any claims for loss, shortages or damage in transit should be made in writing, or email within 5 working days of receipt.

9. Origination

All origination remains the property of the seller, and will be retained for repeat orders. The seller accepts no liability for any loss or damage to designs or artwork supplied by the buyer, or any consequential loss to the buyer or any other person arising from the contract between both parties.

Carriage

Carriage will be quoted at the time of the order.

Payment

Payments can be made by cheque, credit card debit card or bank transfer. Orders will only be dispatched after payment has been received.

Orders paid for using a credit card will be subject to a 2% handling charge.

Samples

Samples will be charged at the lowest plain garment price, plus carriage. A credit will be raised when an order is placed for the product, and the sample is returned to Team Spirit Promotions Ltd. Unfortunately we can not credit the cost of carriage for the sample.

Privacy Policy

We only collect the absolute minimum amount of information that we need to provide a high level of customer service. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not pass any information about you to any other companies or organisations, unless we are legally compelled to do so. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. If you have any specific questions related to privacy matters then please email us.

Ownership of Logos and Copyright

Team Spirit Promotions Ltd will not knowingly infringe any copyright on logos.

It is the responsibility of our customers to ensure that they have the legal right to use the logo(s), and ensure that they do not infringe any copyright.